Privacy Policy

Introduction

Veridian Tech is committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you interact with our services or website.

This policy applies to information collected through our website, email communications, and direct business interactions. We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia and follow recognized data protection practices.

Data Collection

Information We Collect

We collect the following types of personal data:

• Contact information including name, email address, phone number, and business address
• Professional information such as job title, company name, and industry sector
• Communication records including inquiry details and correspondence history
• Technical data including IP address, browser type, and access times when you visit our website
• Information you provide when requesting services or participating in consultations

How We Collect Information

We collect personal data through:

• Contact forms and inquiry submissions on our website
• Email communications and phone conversations
• Business meetings and consultations
• Analytics tools and cookies when you use our website
• Third-party platforms when you interact with us through social media or professional networks

Data Usage

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: To provide services you have requested or entered into agreement for
• Legitimate Interests: To operate our business, improve our services, and communicate about relevant offerings
• Legal Compliance: To meet regulatory requirements and legal obligations

How We Use Your Data

Your personal data is used for the following purposes:

• Responding to your inquiries and providing requested information
• Delivering AI integration services and related consultation
• Communicating about ongoing projects and service updates
• Sending relevant information about our services (with your consent)
• Improving our website functionality and user experience
• Analyzing service usage to enhance our offerings
• Complying with legal and regulatory requirements

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

• Service providers who assist in our operations (hosting, analytics, email services) under strict confidentiality agreements
• Professional advisors including lawyers and accountants when necessary for business operations
• Regulatory authorities or law enforcement when required by law
• Third parties with your explicit consent for specific purposes

All third parties we work with are required to maintain appropriate security measures and use your data only for specified purposes.

Data Protection Measures

We implement comprehensive security measures to protect your personal data:

• Encryption of data during transmission and storage using industry-standard protocols
• Secure servers with restricted access controls and regular security updates
• Employee training on data protection and confidentiality requirements
• Regular security audits and vulnerability assessments
• Incident response procedures for potential data breaches
• Access logging and monitoring of data handling activities

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law:

• Client project data: Retained for duration of service provision plus seven years for legal and accounting purposes
• Inquiry information: Retained for two years from last contact unless you request earlier deletion
• Marketing communications: Retained until you unsubscribe or request removal
• Website analytics: Aggregated data retained indefinitely; individual data retained for 26 months

Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and analyze usage patterns. We use:

• Essential cookies: Required for website functionality and security
• Analytics cookies: To understand how visitors use our website and improve user experience
• Preference cookies: To remember your settings and choices

You can control cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.

Your Rights

Under Malaysian data protection law, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing of your data for specific purposes
• Right to Withdraw Consent: Withdraw previously given consent at any time
• Right to Lodge Complaint: File a complaint with the Personal Data Protection Commissioner

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Contact Information

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us: