Terms & Conditions

1. Definitions

In these terms and conditions:

• "We," "Us," "Our" refers to Veridian Tech, a company operating in Malaysia
• "You," "Your" refers to the individual or organization accessing our services or website
• "Services" means the AI integration services we provide, including feasibility analysis, platform development, and risk management
• "Website" refers to our online presence at the domain associated with Veridian Tech
• "Agreement" means the contractual relationship formed by your acceptance of these terms

2. Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you should not use our services or website.

You confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are accessing our services on behalf of an organization, you represent that you have authority to bind that organization to these terms.

3. Service Description

We provide AI integration services to organizations in Malaysia and internationally. Our services include:

• AI feasibility analysis and assessment
• AI platform development and implementation
• Risk management framework establishment
• Related consultation and advisory services

Service availability and specific deliverables are subject to agreement through our engagement process. We reserve the right to modify or discontinue services with appropriate notice to existing clients.

4. User Responsibilities

4.1 Acceptable Use

When using our services or website, you agree to:

• Provide accurate and complete information during inquiries and engagements
• Comply with all applicable laws and regulations
• Respect intellectual property rights
• Maintain confidentiality of any sensitive information shared during our engagement
• Use our services only for lawful business purposes

4.2 Prohibited Activities

You may not:

• Use our services for any unlawful purpose or in violation of these terms
• Attempt to gain unauthorized access to our systems or networks
• Interfere with the proper functioning of our services
• Misrepresent your identity or affiliation
• Collect or harvest information about other users without permission
• Use our intellectual property without authorization

5. Intellectual Property

5.1 Our Rights

All content on our website and materials we create, including text, graphics, logos, methodologies, and software, are owned by Veridian Tech or our licensors and protected by intellectual property laws.

5.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. For services provided under separate agreements, intellectual property terms will be specified in those agreements.

5.3 Client-Provided Content

You retain ownership of any content, data, or materials you provide to us. By sharing such content, you grant us a license to use it solely for providing the requested services.

6. Payment Terms

Service pricing is specified in individual service agreements or engagement letters. Payment terms include:

• Fees are quoted in Malaysian Ringgit (RM) unless otherwise specified
• Payment schedules will be outlined in service agreements
• Invoices are due within 30 days of issuance unless otherwise agreed
• Late payments may incur interest charges as permitted by law
• We accept payment via bank transfer or other agreed methods

Pricing may be subject to change with notice. Existing engagements will be honored at agreed rates.

7. Service-Specific Terms

7.1 Service Delivery

We will provide services with reasonable skill and care in accordance with agreed specifications and timelines. However, AI integration involves technical uncertainty, and outcomes may differ from initial estimates based on factors discovered during implementation.

7.2 Client Cooperation

Effective service delivery requires your cooperation, including timely provision of information, access to necessary systems, and participation of appropriate personnel. Delays caused by lack of cooperation may affect timelines and costs.

7.3 Scope Changes

Changes to agreed service scope will be documented and may result in adjustments to timelines and fees. Both parties must agree to scope changes before implementation.

8. Disclaimers

Our services are provided on an "as is" basis. We make no representations or warranties beyond those explicitly stated in service agreements.

No Guarantee of Results: While we work diligently to provide quality services, we cannot guarantee specific outcomes, as AI implementation success depends on multiple factors including data quality, organizational readiness, and external conditions.

Professional Advice Disclaimer: Our services constitute technical consultation. We do not provide legal, financial, or regulatory advice. You should consult appropriate professionals for such matters.

9. Limitation of Liability

To the maximum extent permitted by Malaysian law:

• Our total liability for any claims arising from our services shall not exceed the fees paid for those specific services
• We are not liable for indirect, consequential, or incidental damages including lost profits, data loss, or business interruption
• We are not liable for damages resulting from factors outside our reasonable control
• Time limits for bringing claims are as specified by applicable law

Nothing in these terms limits liability for fraud, intentional misconduct, or matters that cannot be limited by law.

10. Indemnification

You agree to indemnify and hold harmless Veridian Tech, its officers, employees, and agents from claims, damages, and expenses arising from your violation of these terms, misuse of our services, or infringement of third-party rights.

11. Confidentiality

Both parties agree to maintain confidentiality of sensitive information shared during our engagement. This obligation continues after termination of services. Exceptions include:

• Information that is publicly available
• Information required to be disclosed by law
• Information disclosed with written consent
• Information independently developed without use of confidential materials

12. Termination

12.1 Termination Rights

Either party may terminate services according to terms specified in service agreements. Termination does not relieve obligations for work completed or payments due.

12.2 Effects of Termination

Upon termination, you must cease using our services and materials. Confidentiality obligations, payment obligations, and limitation of liability provisions survive termination.

13. Dispute Resolution

13.1 Governing Law

These terms are governed by the laws of Malaysia. Any disputes will be subject to the exclusive jurisdiction of Malaysian courts.

13.2 Informal Resolution

Before pursuing formal proceedings, parties agree to attempt good-faith resolution through direct communication and negotiation.

14. General Provisions

14.1 Entire Agreement

These terms, together with any service agreements, constitute the entire agreement between parties regarding the subject matter.

14.2 Severability

If any provision is found invalid or unenforceable, the remaining provisions continue in full force.

14.3 Waiver

Failure to enforce any provision does not constitute waiver of that provision or any other rights.

14.4 Assignment

You may not assign your rights or obligations without our written consent. We may assign our rights and obligations with notice to you.

15. Changes to Terms

We may update these terms periodically. Material changes will be communicated through our website or direct notification. Continued use of services after changes indicates acceptance of updated terms.

16. Contact Information

For questions about these terms or to discuss specific service agreements: